Official partner

We build your core business on Dynamics 365

Explore this solution

Start with
what you need

Each solution can be adopted on its own and combined with the others as your business grows.

Dynamics 365 CRMSales and service on one customer record

How we work

  1. 01AssessmentWe review how you work today and decide what to change.
  2. 02Design & buildWe design screens and data around your work and connect your existing systems.
  3. 03Go-liveWe move your data, train your users, then go live.
  4. 04OperationsAfter launch, we answer questions and add what you need.

Frequently asked questions

Short answers to common questions before you start. Select a question to see the answer.

What is Dynamics 365?

Dynamics 365 is Microsoft’s customer relationship management (CRM) solution that brings customer information together and automates the sales process. Customer management, opportunities, contracts and service work live in one system, and teams share information in real time so managers can see sales at a glance.

Which solutions do you implement?

Can it be used with Microsoft 365 apps such as Outlook and Teams?

Yes. Dynamics 365 connects with Outlook, Teams and OneDrive, so emails, meetings and documents shared with customers show up in the CRM and the team can follow the same issue right away. Data can also be exported to or imported from Excel.

Can screens and fields be tailored to our company?

Yes. With Power Apps you can change screens and add fields to shape the CRM around how your company works. Separate business apps or a customer portal (Power Pages) can also be built and connected to CRM data.

Can data be brought together into reports?

Yes. Power BI brings data from many systems into dashboards and reports and works alongside Office apps such as Excel. It also offers AI-assisted analysis.

Can it be used on a phone?

Yes. With the Dynamics 365 mobile app, you can look up customer and sales information on your phone and update CRM records on the spot.

Does it run in the cloud?

Yes. Dynamics 365 is delivered from the Microsoft cloud, so you can sign in from anywhere without running your own servers. Company data comes together in the cloud and connects with in-house systems such as ERP.

How does an implementation project run?

It runs in four stages: Assessment, Design & build, Go-live, Operations.

  1. Assessment — We review how you work today and decide what to change.
  2. Design & build — We design screens and data around your work and connect your existing systems.
  3. Go-live — We move your data, train your users, then go live.
  4. Operations — After launch, we answer questions and add what you need.

Can I see implementation case studies?

What kind of company is Qualisoft?

Qualisoft Co., Ltd. is a CRM specialist that provides solutions suited to each business and delivers IT support systems across the whole company. "Quality" + "Software" — we do our best to deliver better products.

How can I get a consultation?