CopilotAn AI assistant
where work happens
Microsoft is building Copilot into Dynamics 365, Power Platform and Microsoft 365. For Copilot to give useful answers, business data and permissions need to be in order first.
Products
Copilot in each solution
Dynamics 365 Sales · Customer Service
Opportunity and case summaries, email and reply drafts

Source · Microsoft Learn (opens in a new window) · © Microsoft Project Operations
Task planning, risk assessment, status report drafts

Source · Microsoft Learn (opens in a new window) · © Microsoft Customer Insights
Email drafts, segments from plain language

Source · Microsoft Learn (opens in a new window) · © Microsoft Power BI
Report summaries and Q&A

Source · Microsoft Learn (opens in a new window) · © Microsoft Power Apps · Power Automate
Flows and apps built from a description

Source · Microsoft Learn (opens in a new window) · © Microsoft Copilot Studio
Agents that answer from company documents and data

Source · Microsoft Learn (opens in a new window) · © Microsoft
Copilot features vary by product, license and region, and some are still in preview.
What Qualisoft does
- 01Assessing which work Copilot should support and the expected impact
- 02Getting data and permissions in order (Dataverse, Fabric)
- 03Usage reviews and ongoing operations
Frequently asked questions
What can a Copilot implementation do?
Microsoft is building Copilot into Dynamics 365, Power Platform and Microsoft 365. For Copilot to give useful answers, business data and permissions need to be in order first.
What does Qualisoft do in a Copilot implementation?
Qualisoft takes on the following parts of a Copilot implementation.
- Assessing which work Copilot should support and the expected impact
- Getting data and permissions in order (Dataverse, Fabric)
- Usage reviews and ongoing operations
How does a Copilot implementation run?
It runs in four stages: Assessment, Design & build, Go-live, Operations.
- Assessment — We review how you work today and decide what to change.
- Design & build — We design screens and data around your work and connect your existing systems.
- Go-live — We move your data, train your users, then go live.
- Operations — After launch, we answer questions and add what you need.
