Customer stories
Stories from companies that solved the same problems first
E.M.S. Electro Medical Systems
Dynamics 365 Sales · Dynamics 365 Customer Insights – Journeys · Power BI · Mar 2025 – Dec 2026
- APAC-IMEA regional CRM support
- Customer Insights journeys and segments
- Marketing forms by country
- Sales dashboards and Power BI reports

LS Cable & System
Dynamics 365 Project Operations · Power Automate · SharePoint · Feb 2025 – Nov 2026
- Schedule, budget and purchasing management
- SAP integration
- Project status dashboard and profit outlook
- Deliverable management and English screens
Makino
Dynamics 365 · Azure Functions · Jun 2022 – Jun 2023
- Sales CRM and activity reports
- Field service (after-sales) CRM
- Field work reports and orders
- Integration with machine data in Japan
Macrogen
Dynamics CRM · Outlook · Apr 2015 – Oct 2015
- Single customer view — revenue, orders and quotes
- LIMS and ERP integration
- Shared-mailbox assignment and history
- Quotes and dashboards

Yungjin Pharm
Dynamics CRM · Azure Functions · Built before 2020 · ongoing support
- Mobile visit management and monthly plans
- ERP sales lookup
- BI reports and sales analysis
- Sales force effectiveness (SFE)

Chong Kun Dang Gochon Foundation
Dynamics CRM · Azure App Service · Scholarship CRM · portal Sep 2023 – present
- Scholar applications, screening and records
- Scholarship payments and mentoring
- Online application forms linked to the CRM
- Gochon Hall booking and course portal

BAT Korea
Dynamics CRM
- Unified customer management
- Sales management linked to POS
- Card payment data integration
- Flagship member sign-up and accounts
- +2 more

Cutco Korea
CRM
- Customer and lead management
- Contract management
- After-sales service management
- Campaign and promotion management

Koh Young Technology
Dynamics CRM 2011
- Started with the CRM 3.0 sales module
- Product upgrades over several years
- CRM modules extended to every business unit
Kukdo Chemical
Dynamics CRM
- Unified customer management linked to ERP
- Lead management
- Development request management
- Customer complaint intake
- +2 more

Youngbo Chemical
Dynamics CRM
- Unified customer management linked to ERP
- Lead management
- New supplier and customer surveys
- Credit limit assessments
- +2 more

Taesung S&E
Dynamics CRM 2011
- License sales for the Korean distributor of global software
- Training
- Technical support
- Sales module build

Seoul Business Agency (SBA)
Dynamics CRM
- Unified customer management
- Programme management
- Consultation management
- Survey management

ROKAF 82nd Aircraft Maintenance Depot
Dynamics CRM
- Aircraft maintenance process monitoring
- Maintenance technician innovation portal
- Skills development monitoring
WareValley
Dynamics CRM
- Unified customer management
- Quotes and quote templates
- Contract management
- Tax invoice issuing
- +2 more

Macromatrix
Dynamics CRM
- Customer management
- Opportunity management
- Activity management
- Project management
- +1 more

DNLKOREA
Dynamics CRM 2011 · 2011 – 2013
- Customer management
- Opportunity management
- Activity management
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